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All productssold by us are covered by the warranty terms offered by the brand. Please referto the warranty card or warranty booklet for the detailed warranty terms andthe warranty period offered by each brand.

The warrantydoes not cover bracelets, crystals, batteries, wear to the case or moisturedamage (if the Product is non-water resistant), nor does it apply if there isevidence of misuse or abuse, including defects related to servicing not carriedout by authorised dealers. Products damaged by wear and tear are not classed asa manufacturing defect.

During thewarranty period, you may return the Product with postage prepaid or to ourauthorised retailers. You may view the list of authorised retailers at ourStore Locator. If you cannot locate a service centre near you, you may returnthe Product to us for after sales services by contacting our customer servicesthrough email: cs@citychain.com or byphone: (852) 2113 2266 (the Product must be returned with postageprepaid).  Please remember to send theProduct accompanied with a valid warranty card.

In case ofmanufacturing defects covered by the warranty, we may arrange to refundexchange the Product or repair the defective part. Exchange will be subject tostock availability.